I build things that work — responsive web interfaces, chatbots, email systems, internal tools, and digital experiences. Over 30 years I've served as the creative-technical bridge between teams, launched first-of-kind digital products, and mentored people along the way. I took a deliberate step back from full-time employment to provide caregiving for family members, volunteer with hospice patients, and homeschool my three teenagers. I'm ready to bring that same reliability, patience, and purpose to your team.
Front-end dev
HTML · CSS · JavaScript · Responsive design · Email development · GitHub · Terminal/CLI
Design & UX
Figma · Illustrator · Photoshop · InDesign · UX/UI · Visual systems · Art direction
Support & ops
Project coordination · Mentoring · Client communication · Troubleshooting · Documentation
People skills
Patient care · Active listening · Crisis calm · Teaching complex topics simply · Scheduling
Experience
Front End Developer & Digital Designer
Universal Parks & Resorts · Orlando, FL · 2013–2020
- Built Universal's first industry chatbot, deployed simultaneously across Orlando and Hollywood parks — reducing repetitive support inquiries at scale
- Led Meetings & Events website redesign from brief through launch, coordinating across creative, dev, and stakeholder teams
- Developed internal sales application that gained adoption across Orlando, Hollywood, and New York offices
- Designed Universal's first responsive email system — improving mobile readability and campaign performance
- Spearheaded digital experience for the annual Harry Potter event at Universal Orlando Resort
- Mentored team members and brokered partnership with UCF Design program to strengthen the team's talent pipeline
Career Transition & Independent Work
Self-directed · 2020–2026
Following an unexpected job loss, redirected focus toward what mattered most while maintaining professional activity: provided caregiving for family members managing serious medical needs; volunteered as a direct caregiver for hospice patients, focused on dignity and comfort; and homeschooled — researching curriculum, designing lesson plans, and adapting instruction to individual learning styles. Maintained active freelance client work in web design and front-end development throughout. These years reinforced and deepened skills in scheduling under pressure, patient and empathetic communication, crisis composure, and consistent reliable service to others.
Web Designer
Affiliate Manager.com · 2012–2013 | Marriott Vacation Club · 2011–2012
- Designed and developed email marketing campaigns, landing pages, and UI enhancements for consumer-facing brands
- Led design reviews, presented creative direction to stakeholders, and mentored junior team members
- Developed new UI systems to simplify user experience and uphold brand standards
Graphic Designer / Publications Artist
Visit Orlando · 2004–2008 | Tupperware · 2002–2004 | Ames True Temper · 2002
- Delivered print and digital design across posters, trade show collateral, editorial illustration, email marketing, and web
- Played a key role in launching first email and online marketing initiatives at Tupperware
- Contributed to post-merger rebranding of Ames and True Temper, introducing new product lines through design
- Art directed photography; conducted client presentations; built internal client relationships
Graphic Artist & Animator
The Miami Herald, Design Agencies & Freelance · 1994–2002
- 30-year foundation in illustration, animation, print, and early digital/web work across agency, in-house, and independent contexts
Education
A.A.S. Graphic Design — Santa Fe College, Gainesville FL · 1999–2001
Animation Program — University of Central Florida, Orlando FL · 1997–1998
Fine Arts Program — New World School of the Arts, Miami FL · 1994–1996